Refund policy

Bristol Boutique return and refund policy

At Bristol Boutique, we strive to provide our customers with excellent service and a pleasant shopping experience. Our returns and refunds policy is carefully designed to ensure maximum satisfaction, subject to certain conditions. Please read the following guidelines for returns and refunds carefully.

100% return guarantee on new products
We offer a full return guarantee on all new products, with the exception of promotional items. Sale items are excluded from this guarantee.

No refunds on sale items
Items purchased on sale are non-refundable. These purchases are final and cannot be returned or exchanged, even if they are the wrong size.

Return postage
Customers are responsible for return shipping costs. Bristol Boutique does not reimburse return shipping costs and is not responsible for any costs incurred during the return process. See our terms and conditions for more information.

Deadline for reporting a return
Returns must be reported within 30 days of receipt of the item. After this period, returns will no longer be accepted. Please respect this deadline in order to benefit from a return.

Exchanging sale items
Sale items cannot be exchanged, even if they are the wrong size. Please make sure you choose the correct